Breakdown of time devoted to investor relations activities C-suite Investor Relations Officer Corporate Governance and Corporate Social Responsibility l l l 2017 2019 47.6% 44.8% EXISTING 37.9% INSTITUTIONAL 38.0% 66.8% INVESTORS 54.7% 25.0% 24.5% PROSPECTIVE 26.4% INSTITUTIONAL 25.5% 16.4% INVESTORS 16.0% 19.6% 21.0% SELL-SIDE 27.6% ANALYSTS/ 27.7% EQUITY SALES 6.2% 9.1% 2.9% 3.6% 5.0% RETAIL 5.3% INVESTORS 3.5% 5.8% 4.9% 6.1% 3.0% FINANCIAL 3.4% MEDIA 7.1 % 14.4% 7